Wednesday, 11 February 2015

5 Challenges in Implementing Risk Management Software (RMS)

Risk management is an important function of any businesses. In order

to manage risk, companies are relying on risk management software. It

plays a vital role in the growth of the company by minimizing business

risk. Utilizing statistical and analytical methods, risk software

provides insight into a company's liability. Implemented a risk

management system (RMS) is not without challenges, below are five

potential issues you may face:

Integration costs:

Risk management software can impose additional expenses on your

business. The price of software can range drastically depending on how

the contract is structured. Generally speaking $2,000 per user,

excluding maintenance or support costs is expected. Costs can rise

well beyond that if additional features outside the scope are

requested. Despite that, these extra costs should not be dismissed.

Due to each businesses unique requirements, these modules or features

potentially could satisfy the needs of the organization and further

limit liability.

Apart from aforementioned expenditure, additional expenses may be

incurred. Implementation costs such as; training, data importation,

and hardware improvements would all add to the price. These costs, of

course, are borne only at the initial stages of usage. During the

lifecycle of a contract costs will arise such as; yearly maintenance,

bugs fixes, and system updates. Keep in mind this will vary depending

on how your vendor has structured the deal. In some cases these might

be no additional costs.

Training:

RMS interfaces contain complex tools in which employees will require

extensive training. Companies with limited resources attempt to work

around these expenses by using the trial and error method to learn the

product. While this may seem cost efficient at first, the long term

expense of not knowing full functionality of a RMS will outweigh any

short term gains.

Training reduces time spent and ultimately increases productivity.

Training decreases an employee learning curve and makes them less

likely to misinterpret system generated data.

Getting your employees to buy into a new system:

We are all creatures of habit. In some cases companies have been using

a legacy or outdated system (Microsoft Excel) with 1,000's of records

over the course of many years. Getting your team to buy into a new

system can take time and patience. It can be difficult to adopt a new

risk management system. Even though employees may exhibit hesitation

about a new software program, they need to understand the benefits the

business will receive by using one. This is where executive leadership

needs to step up. The trainer can only lead them to water, not force

them to drink from it. With adequate training and education by

internal managers, RMS implementation has the ability to save

companies of all sizes substantial amounts of revenue.

User experience:

Not all aspects of risk management software possess the characteristic

of user-friendliness. Each system has their own unique interface and

tools. As long as the software contains the ability for customization,

users should be able to navigate points of pain.

Technical and user errors:

Finally, if data input is incorrect due to inexperience or hardware

limitations your company will face additional risk related issues.

When implementing a RMS, make sure you have the appreciate hardware to

support it and a staff aware of the ramifications of incorrect data

input. If web applications fail due to server or connection issues,

this will also lead to harming your company's bottom line.

Although these challenges may seem daunting at first, putting in the

time and effort to implement a system can save a company revenue in a

short period of time.

JDi Data Corporation is providing insurance claims software for 30

years. The product suite includes workers compensation software and

claims management systems for property and casualty, medical

malpractice, risk managers, third party administrators, etc. JDi Data

has built a reputation in quality claims management software with

emphasis on complex litigation.

Article Source: http://EzineArticles.com/?expert=Steven_M_Richard

Article Source: http://EzineArticles.com/8917319

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